Cannot clear Sys.RtIntErrorCtr

[wbzhong]

The CK3M reports the Sys.RtIntErrorCtr error on startup. This error cannot be cleared with $$$***.

The software manual doesn't discuss the possible cause for this error.

Please advice on how to clear it, and what are the possible reasons?

Thanks!

 

[leandro.martins]

It might be related with the issue described in:
 

My suggestion would be: try to query  Sys.RtIntErrorCtr to check its value, then set it to 0, and check it again.
If possible repeat the same steps without using the IDE (ssh'ing the controller, and opening a gpascii connection)

If the error is not recurrent, then it is possible to include in the PLC that runs after a power-on/reset, setting it to 0.

[wbzhong]

On 11/15/2023 at 2:24 PM, leandro.martins said:

It might be related with the issue described in:
 

My suggestion would be: try to query  Sys.RtIntErrorCtr to check its value, then set it to 0, and check it again.
If possible repeat the same steps without using the IDE (ssh'ing the controller, and opening a gpascii connection)

If the error is not recurrent, then it is possible to include in the PLC that runs after a power-on/reset, setting it to 0.

Thanks for the reply. We set Sys.RtIntErrorCtr to 0, and then reboot the system, the error can be cleared. I am not sure if this is due to the EtherCAT clock configurations.