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How to reload the USB & Ethernet firmware and bootstrap


Sina.Sattari
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If the EEPROM which stores the firmware and the bootstrap of the Ethernet and USB communication board is corrupted, either the USB would not be recognized on the PC, Ethernet won't communicate or it would cause communication loss after a period of time working. This usually happens if the PC and Delta Tau Device are not on the same ground and because the USB connects the ground on both ends, it may cause a ground loop and this will damage the chip. If the chip is damaged, the only fix would be to replace the chip which can not be done in the field and the device should be sent back for repair. It’s also possible that the EEPROM has been corrupted and no hardware damage. In this case we can fix the problem by reloading some files in to the EEPROM. We need to reload the bootstrap and firmware. Please follow these steps carefully: 1. Connect the Delta Tau product to your PC using a USB 2.0 certified cable. (PMAC Executive PRO2 Suite or Delta Tau USB Drivers should have been installed on the PC prior to connection). 2. In Windows Device Manage, under Universal Serial Bus (USB) section you should see either "Delta Tau USB 2.0 Device" or "Delta Tau USB 2.0 Device NO EEPROM". If you do, then skip to step number 10. If not follow through step 3. 3. Power down the Delta Tau product. 4. Disconnect the USB connection to the Delta Tau Controller to your computer. 5. Remove the USB/Ethernet firmware jumper. [code]Product Part Number Jumper Location Comment ----------------- ---------------------- ---------------------- ----------------- UMAC Turbo CPU 603766 E6 Rev 107 and Newer: E1 should be jumpered during all this operation. Removing jumper E1 write protects the EEPROMs ACC-54E 603467-104 E3 ACC-54E 603467-103 Rev 103 and older no jumper available ACC-2P 603672 E1 Brick Family 603793 E40 All Bricks shipped after Jan 2010 Boot SW can be used interchangably with E40 TP2 RTEX 901-603862 E6 TP2 Eth Ultralite 400-603862 E6 Geo PMAC2 603792 E1 Compact UMAC CPCI 603625 E1 Clipper (TP2 Eth Lite) 603871 E7 E8 should be jumpered during all this operation. Removing jumper E8 will write protect the EEPROMs [/code] 6. Power-up the Delta Tau product. 7. Wait until you see the power good LED turns green then insert the USB/Ethernet jumper back in its place. 8. Reconnect the USB connection to the computer. 9. The device will be recognized as Delta Tau USB 2.0 Device NO EEPROM in the windows device manager. [attachment=1290:name] 10. Make sure that all Delta Tau software are close and you no instance of PCommServer is running in the windows processes window. (You can check the running processes by pressing CTRL+SHIFT+ESC) 11. Run Configure Ethernet 100 Base T from Delta Tau Common folder under PMAC Executive PRO2 Suite. [attachment=1291:name] [color=#FF0000][b]------------------------------------------------------------- IMPORTANT NOTE: Some Delta Tau products have a hardware level of extra protection against corruption of EEPROM, which has to be disabled in order to allow storing information on to EEPROM. Refer to Hardware Reference Manual of each product for specific details. Below is a list of these products and how to disable the hardware write-protection. Turbo PMAC2 Ethernet Lite (Clipper)(603871-103 and above) : Install E8 through steps 12 to 20 of this document. Brick Family of Products: Hold down the Boot SW while performing steps 12 to 20 of this document. ------------------------------------------------------------- [/b][/color] 12. Click on Store Boot button and browse to the appropriate boot strap file. You can get these files by contacting Delta Tau hotline 1-818-717-5656 or support@deltatau.com [color=#FF0000][b]NOTE: downloading a wrong bootstrap can lock up the system completely and can only be recovered at factory[/b][/color] Boot Strap Firmware (Loaded with Store Boot button) [code]Device Name Part Number Revision Bootstrap File USB Mode ---------------------- ------------------- ------------------- -------------------- ----------- UMAC CPU 603766 All Revisions FWBootFX2.IIC USB 2.0 Compact UMAC CPU 603625 Rev 103 and after FWBootFX2.IIC USB 2.0 Compact UMAC CPU 603625 Rev 102 and before BootFX.IIC USB 1.1 Brick Family 603793 All Revisions FWBootFX2.IIC USB 2.0 Geo PMAC 603793 All Revisions FWBootFX2.IIC USB 2.0 QMAC 603506 Rev 103 and Before BootFX.IIC USB 1.1 ACC-54E 603467 Rev 103 and Before BootFX.IIC USB 1.1 ACC-54E 603467 Rev 103 and After FWBootFX2.IIC USB 2.0 (Check the sticker on chip U2) ACC-2P 603672 Rev 101 & 102 BootFX.IIC USB 1.1 ACC-2P 603672 Rev 103 and after FWBootFX2.IIC USB 2.0 Clipper (TP2 Eth Lite) 603871 Rev 103 and after FWBootFX2.IIC USB 2.0 [/code] [attachment=1296:name][attachment=1295:name] 13. Click on Store Firmware button and browse to the appropriate firmware file. [color=#FF0000][b]NOTE: downloading a wrong firmware can lock up the system completely and can only be recovered at factory[/b][/color] [code]Device Name PEthUSB307Fx2 PmacUSB106Fx PmacUSB202Fx2 PmacETH124Fx PmacEth200Fx2 --------------------- --------------- -------------- --------------- -------------- --------------- UMAC (603766) X ACC2P (603762-104) X CUMAC (603625-103) X GEO Brick () X GEO PMAC () X ACC54E (603467-103) X X(option) X ACC2P(603672-103) X X QMAC(603506-10x) X X(option) X ACC2P (603672-101,102) X X CUMAC(603625-102) X X Clipper (603871-103) X[/code] [attachment=1297:name][attachment=1300:name][attachment=1301:name][attachment=1298:name][attachment=1299:name] 14. Type in the desired IP address for the Delta Tau product and click Store IP and if you don’t have the IP address defined in Windows registry (you haven’t communicated with the device with that specific address), you can add it by answering yes to the proceeding question. 15. Set the Gateway IP to the desired value (Default: 255.255.255.255) and click the Gateway IP button. [attachment=1292:name] 16. Set Gateway Mask to 255.255.255.0 and click Gateway Mask button. 17. Select the Device type and enter the serial number of the board (MAC ID is read only) and then click Store MAC/ID button. [attachment=1293:name] 18. Click the Done button. 19. Cycle power on Delta Tau product. 20. Check the device manager and you should see the correct driver installed for the card. [attachment=1294:name]
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Matt, As the table shows, there is only one firmware for UMAC CPU which carries the USB&Ethernet on-board. The other one is the ACC-54E which is a separate board connected to UMAC CPU in older versions which has a different file associated with it as shown in the table above. I hope it is clear.
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