joshuad Posted May 5, 2016 Share Posted May 5, 2016 On resetting a certain project we get the message "PowerPMAC reset failed" and a pop-up titled "Test connection", with the text "Unable to communicate to PowerPMAC". This only appears to happen on 465 processors. Do you have any ideas on how to debug this problem? Is there a log or something available to give hints as to where the $$$ procedure got to? Link to comment Share on other sites More sharing options...
steve.milici Posted May 5, 2016 Share Posted May 5, 2016 Can you connect with through SSH - like putty? Does the serial port make any responses after the $$$? Can you connect through the serial port? Link to comment Share on other sites More sharing options...
joshuad Posted May 6, 2016 Author Share Posted May 6, 2016 The connection is still fine. I can talk through the terminal, and use putty. I was just hoping there might be some way of understanding where the $$$ got to. Obviously we can't be confident that everything occurred as expected in the $$$, or indeed on start up. Link to comment Share on other sites More sharing options...
steve.milici Posted May 6, 2016 Share Posted May 6, 2016 Send a screenshot of the "pop-up" box that you get to support@deltatau.com. Also send the text in all of the tabs from the "Output" box. Link to comment Share on other sites More sharing options...
daves Posted May 31, 2016 Share Posted May 31, 2016 I can add some information to this. It is possible it is just the IDE timing out. I have noted the timing and output from the serial port below. I build and download and save. Then from executing $$$: There are loads of Xenomai: Posix: closing semaphore "PPMACUserSem0". Xenomai: Posix: closing semaphore "PPMACPLCCSem0". Xenomai: Posix: closing semaphore "PPMACUserSem1". and similar statements for 23s Then Success: ppconfig Then loads of gpg: CAST5 encrypted data gpg: encrypted with 1 passphrase gpg: WARNING: message was not integrity protected gpg: CAST5 encrypted data gpg: encrypted with 1 passphrase gpg: WARNING: message was not integrity protected gpg: CAST5 encrypted data gpg: encrypted with 1 passphrase gpg: WARNING: message was not integrity protected for 55s. However at the 1m mark from executing $$$ the IDE times out. This is 18s before the final Success: projpp output. Is there a registry setting to lengthen this timeout? It is clearly not long enough... Link to comment Share on other sites More sharing options...
steveneads Posted September 26, 2016 Share Posted September 26, 2016 Hello I've just installed IDE version 2.2.0.39 and am rather disappointed to find that this issue has not been fixed. I still get the message "PowerPMAC reset failed" after a reset. The reset hasn't failed it has just not finished yet. The really annoying thing is that the IDE no longer works properly after this - error messages in the watch window etc. and to fix this you have to shut down the IDE and restart it again. This just wastes a lot of time. Surely this must be a trivial fix! Link to comment Share on other sites More sharing options...
steve.milici Posted September 26, 2016 Share Posted September 26, 2016 I do not see this on my 465 CPU with 2.1.1.3 (last released firmware). What is the version of your firmware? Do you see this after a factory reset ($$$***) and save? Link to comment Share on other sites More sharing options...
steveneads Posted September 27, 2016 Share Posted September 27, 2016 Firmware is 2.1.1.3 There is no problem with a factory reset. This presumably because there's no project! It seems to be a problem with a project taking a long time to load. We are using encryption. There are quite a lot of files. Link to comment Share on other sites More sharing options...
steve.milici Posted September 28, 2016 Share Posted September 28, 2016 If you can send me your project I can provide the software group with the proper details of the issue. Link to comment Share on other sites More sharing options...
steveneads Posted October 3, 2016 Share Posted October 3, 2016 Hi Steve You should have received the project by email - did you manage to reproduce the problem? Link to comment Share on other sites More sharing options...
steve.milici Posted October 3, 2016 Share Posted October 3, 2016 I have not received an email yet. Link to comment Share on other sites More sharing options...
steveneads Posted October 4, 2016 Share Posted October 4, 2016 It was sent to you last Thursday. Does your system filter out emails with zip file attachments? Link to comment Share on other sites More sharing options...
steve.milici Posted October 4, 2016 Share Posted October 4, 2016 Yes - rename to .zzz. Link to comment Share on other sites More sharing options...
steveneads Posted February 8, 2017 Share Posted February 8, 2017 Hi Steve Back in October last year you replied by direct email to me that "A reset of your system requires up to one and a half minutes before responding. The timeout of the IDE is currently hardcoded at 10 seconds so it incorrectly replies that the reset failed. The software group is looking into what can be done to correct this. This may not be a simple fix." Has your software group resolved this yet? It's been 4 months now. (I think that your timeout is actually 60 seconds not 10). On a related subject, it does seem to be a real pain that the 465 card is so painfully slow at compiling and resetting in comparison with the old 460 card - I must now have accumulated days of wasted time waiting for compiling etc.! Thanks Steve Link to comment Share on other sites More sharing options...
steve.milici Posted February 13, 2017 Share Posted February 13, 2017 The reset issue is not a simple fix for the current IDE. This will be corrected in the new IDE (vs. 3.0) sometime after April this year. Your project is very large and uses encryption - this imposes a very large burden on the Linux side. Newer firmware that will be released in late February early March should reduce this somewhat. Link to comment Share on other sites More sharing options...
steve.milici Posted February 23, 2017 Share Posted February 23, 2017 There is a registry setting in the current IDE that may work to increase the wait for response after a "$$$" command: HKEY_LOCAL_MACHINE\SOFTWARE\Delta Tau Data Systems Inc\Global Settings\ProtocolTimeout Link to comment Share on other sites More sharing options...
steveneads Posted March 29, 2017 Share Posted March 29, 2017 I tried increasing the timeout x3 - but it made no difference to the reset failed problem. Link to comment Share on other sites More sharing options...
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