Amar Posted June 26, 2017 Share Posted June 26, 2017 Dear Sir, We are interfacing Hengstler encoder with PPMAC through Beckhoff switch over EtherCAT and we are unable to update encoder device XML file. After clicking on update file button there is popup error message. Here we are attaching screenshot of error message and device XML file in text format. Please go through attached file in PNGformat. Earlier we managed to interface encoder with PPMAC (CPU 465) using unusual technique in which we directly copy and paste file into the folder "ECATDeviceFiles". With this technique we were detecting virtual encoder which is not actually detected by the EtherCAT Master. We mapped PDOS of this virtual encoder and we were getting data. Because of this unusual technique we are facing EtherCAT enable issue with ABB EtherCAT amplifiers which we are also interfaced with the PPMAC. All amplifiers are not getting enabled.But without interfacing encoder to PPMAC we can enable EtherCAT of all the amplifiers. Here I have also attached screenshot for firmware and IDE version. Please go through attached file in PNG format. Please help me to overcome from this problem.Hengstler ACURO.txt Link to comment Share on other sites More sharing options...
steve.milici Posted June 27, 2017 Share Posted June 27, 2017 This is a technical support issue. Please contact our Technical Support Group (support@deltatau.com) with the details of this issue. Link to comment Share on other sites More sharing options...
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