tecnico Posted April 10, 2019 Share Posted April 10, 2019 Hi all, I have a problem with the tune tool. As soon as I open it I get no values in the gains and an error in the error window saying "Exception Input string was not in a correct format." I tried changing different things and also disabling all the motors but it looks like the tool is asking for some non-motor related parameters that give a imporperly formatted reply. If I make $$$*** I see gains again Tried some compare with other projects but no luck in understanding. What could be wrong? Link to comment Share on other sites More sharing options...
steve.milici Posted April 15, 2019 Share Posted April 15, 2019 This would be a technical support issue. Please contact ODT's technical support at: support@deltatau.com Link to comment Share on other sites More sharing options...
tecnico Posted May 6, 2019 Author Share Posted May 6, 2019 After some help from european technical support the problem was identified (there were some kinematic variables definitions using reserved names) and fixed. Link to comment Share on other sites More sharing options...
mbalentine Posted May 20, 2019 Share Posted May 20, 2019 After some help from european technical support the problem was identified (there were some kinematic variables definitions using reserved names) and fixed. Thank You for the follow up. Closure is helpful. Link to comment Share on other sites More sharing options...
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