hannsx Posted December 23, 2019 Share Posted December 23, 2019 PowerBrickLV, model-number: PBL8-H23-000-5E00V00 I have some problems with biss-c some Channels on two of our PowerBricks. On the one PowerBrick it's the following: Channel 1: Random absolut position but readout of change in position. Channel 4: No Readout at all. Channels 5&8: Absolut position sometimes shows zero, sometimes shows correct value. Correct readout of change in position. Other Channels are ok. On the other PowerBrick the problems are: Channels 6&7: Absolut position sometimes shows zero, sometimes shows correct value. Correct readout of change in position. Other Channels are ok. Because I do not get the same problems on both PowerBricks I gues I can rule out a wrong setup. Therefore I conclude that there is a hardware-problem. How should I proceed? Link to comment Share on other sites More sharing options...
steve.milici Posted December 23, 2019 Share Posted December 23, 2019 Return it for a repair. Link to comment Share on other sites More sharing options...
hannsx Posted January 13, 2020 Author Share Posted January 13, 2020 When I turned to the support they pointed out that a bad adjustment of the phase-frequency to the biss-c encoder processing time may also cause some of my problems. Indeed I got rid of the wrong position offsets. However one Channel seems to be broken. Link to comment Share on other sites More sharing options...
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