GigE camera not discovered on startup

[Omron Forums Support]

1. Verify that the Visionscape GigE license is connected to the USB port. 2. This problem can happen if FrontRunner or AppRunner is started before the Visionscape Backplane has detected the cameras. Try starting the Visionscape Backplane. Right click on the Backplane icon in the system tray and select Display Debug Window. Verify that the Visionscape GigE license was detected and that the GigE cameras are found. Once these items are seen in the Visionscape Debug window, FrontRunner or AppRunner will detect the cameras. 3. Lastly check the network binding order. The network adapters that are connected to the GigE cameras should be first on the search order. To change the network binding order in Windows XP: Right Click My Network Connections and select Properties. In the Network Connections window select Advanced > Advanced Settings ... In the Connections list, move the network adapters for the GigE cameras to the top of the list.