PanelScan USB Key Not Working

[Omron Forums Support]

The PanelScan USB Key will lose the license to run DIVs when using versions of Autovision/Visionscape older than Autovision 3.0.2.42.  The reason is that each time Visionscape reads the license key, information is written back to the dongle.  Non-volatile EEPROM memory  eventually fails after some finite number of writes, effectively corrupting the key. For DIVs (such as Panelscan), the key is accessed for each new scan of a panel.  

The runtime for the license keys has been updated so that license information is maintained on the computer and not the USB dongle in versions of Autovision later than 3.0.2.42.  

If the key has already failed, it will need to be replaced.  Contact Microscan for replacement options.  

In order to prevent future key failures, update the software to the latest version.  Check the Microscan for the latest released versions of the software or contact Microscan for updates to solutions.