Hi Steve,
Thank you for your response. Sorry that it took me a while to get back. I opened the panel and saw the JTHW Port (Dsub 25 pin connector) is occupied and the other end is into PLC I/O cards. Is that why the PMAC PACK did not give a response back to the computer when using RS232 cable?
Also, we had 2 modules of PC833. The RS232 serial port on there does not give any talk to the computer either when I plug them in. There is a J3 feedback port - looks like a D sub connector - I think it is for encoder feedback.
If we ought to make a connection to make changes on the gantry control, do all the connections need to come off ?
Thank you!