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Advantage900 does not recognize PCI card


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Our CNC controller Advantage 900 is with PMAC2-PCI ULTRA-LITE ASSY NO.603726-104, it does not recognize the PCI card suddenly. The software PEWIN32 PRO2 is the version 4.2.5.0.

 

Anyone can instruct me to solve the problem?

 

We look forward to your help.

 

Best regards

 

Wang Dong Sheng

Schlumberger Oilfield Equipment (Shanghai) Co., Ltd.

Email: dwang14@slb.com

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This could be due to a driver problem.

Do you have an integrator for this machine? They should be able to determine what has caused this issue.

If you are the integrator you may need to reinstall the drivers from your original installation CD.

 

Hi Steve,

 

Thank you very much,

 

We don't have an integrator and original installation CD, we brought the machine from the States. Could you send us the driver and instruct us to fix this problem?

 

Best regards

 

Wang Dong Sheng

 

 

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Hi Steve,

I reinstalled the software PMAC Executive Pro2 Suite (version 4.2.11.0) with "repair mode", the problem had been fixed.

Thank you for your help and support

Wang Dong Sheng

Schlumberger Oilfield Equipment (Shanghai) Co., Ltd.

Workshop B, Block 3-8,

No. 8228, Beiqing Road, Qingpu EPZ

Shanghai 201707, China

Tel: +86 21 59705518*8127

Fax: +86 21 59702709

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