Arend-MI Posted February 10 Share Posted February 10 A topic on this was started (now closed) in 2016, hence this new topic since things might have changed in the meantime. For early software development and testing of host and/or target controller software, is there a simulator available for Power PMAC hardware such that I am not required to have a physical PMAC controller connected (on my desk)? Any other (best) practices you can share in this area are also very much appreciated. Thank you. 1 Quote Link to comment Share on other sites More sharing options...
steve.milici Posted February 10 Share Posted February 10 The SW development group is investigating the implementation of a Power PMAC simulator in the IDE. This could be implemented by the end of this year but will have a better idea in the next couple of months when this can be achieved. 1 Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted February 13 Author Share Posted February 13 Hi Steve, Thanks for the swift reply. Would love to be kept up-to-date regarding this feature. Is there a (PMAC) news topic/email I can subscribe on? Thanks. Quote Link to comment Share on other sites More sharing options...
steve.milici Posted February 14 Share Posted February 14 This would be published on the OmronNow website under “Product Updates”->”Modification Notices”->”Motion and Drives” (check-box). You will need an OmronNow login to view these. The login is at the top right of the landing page: https://automation.omron.com/en/us/ 1 1 Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted March 23 Author Share Posted March 23 Hi Steve, I subscribed for a 'general' news email, but I could not find the above path which you mentioned. Can you share an exact link where to subscribe to "Motion and Drives"? Quote Link to comment Share on other sites More sharing options...
steve.milici Posted March 24 Share Posted March 24 Go here: https://automation.omron.com/en/us/omronnow/products-updates/product-launches/ Select the “Filter By” box for “Motion and Drives”. You must be logged into OmronNow for this link to work. Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted March 27 Author Share Posted March 27 I followed your link, successfully logged in, but then I get the following error message. At this point I am not sure where I need to register for the "appropriate group". Could you help me with this? Quote Link to comment Share on other sites More sharing options...
steve.milici Posted March 27 Share Posted March 27 This would indicate your login credentials have not yet been approved (this can take up to a week) or you have not “Created an account” yet: Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted April 5 Author Share Posted April 5 @steve.milici On March 27th I applied for a new account on the page of OmronNow (using the link you shared). I still have no access (see previous screenshot) to the exact link you shared which should bring me to "product launches". Could you look into my case? Thank you. Quote Link to comment Share on other sites More sharing options...
steve.milici Posted April 5 Share Posted April 5 Use the “Contact US” at the bottom of the webpage to request a status update of your account approval. Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted April 19 Author Share Posted April 19 @steve.milici On April 5th I used the "Contact US" button, no response so far. Can you poke somebody at customer support? Quote Link to comment Share on other sites More sharing options...
steve.milici Posted April 19 Share Posted April 19 Try sending an email to this address: Web-Support-Americas-OMCA@omron.com Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted May 8 Author Share Posted May 8 @steve.milici Unfortunately I again need to come back to you on this. Also Web-Support-Americas-OMCA is not responding to my support request (send on 21/04/2023). Any remaining options? Quote Link to comment Share on other sites More sharing options...
steve.milici Posted May 8 Share Posted May 8 Try "CustomerCare@Omron.com". I don't think "Web-Support-Americas-OMCA@omron.com" is attended any more. Quote Link to comment Share on other sites More sharing options...
leandro.martins Posted May 10 Share Posted May 10 On 3/24/2023 at 5:59 PM, steve.milici said: Go here: https://automation.omron.com/en/us/omronnow/products-updates/product-launches/ Select the “Filter By” box for “Motion and Drives”. You must be logged into OmronNow for this link to work. I've tried to access this content and had the same 403 error, but with this description about the required permission: Is that really necessary to be a Omron distributor/employee to have of that sort of information? Quote Link to comment Share on other sites More sharing options...
steve.milici Posted May 10 Share Posted May 10 You must sign up for an OmronNow account - in the top right corner. Quote Link to comment Share on other sites More sharing options...
leandro.martins Posted May 11 Share Posted May 11 16 hours ago, steve.milici said: You must sign up for an OmronNow account - in the top right corner. Hi @steve.milici, That happens after the login. A snapshot of the full-screen: Besides this problem in accessing the Omron website, do you have any news about the simulator? Can we still expect some release in that way at the end of this year? Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted May 11 Author Share Posted May 11 I can confirm that my situation is identical to @leandro.martins And I am also interested if there is an update regarding the simulator! Quote Link to comment Share on other sites More sharing options...
steve.milici Posted May 11 Share Posted May 11 15 hours ago, leandro.martins said: Hi @steve.milici, That happens after the login. A snapshot of the full-screen: Besides this problem in accessing the Omron website, do you have any news about the simulator? Can we still expect some release in that way at the end of this year? This would indicate your account registration has an approval issue contact CustomerCare@Omron.com to have them look into this issue. I know they have recently changes some of the “log-in” process. Quote Link to comment Share on other sites More sharing options...
steve.milici Posted May 11 Share Posted May 11 13 hours ago, Arend-MI said: I can confirm that my situation is identical to @leandro.martins And I am also interested if there is an update regarding the simulator! This would indicate your account registration has an approval issue contact CustomerCare@Omron.com to have them look into this issue. I know they have recently changes some of the “log-in” process. Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted May 30 Author Share Posted May 30 (edited) Hi @steve.milici, Any update on the simulator plans? Thanks. Arend Edited May 30 by Arend-MI Quote Link to comment Share on other sites More sharing options...
steve.milici Posted May 30 Share Posted May 30 This is still in development. You can watch for an update on your OmronNow login under “Product Updates”->”Modification Notices”->”Motion and Drives” (check-box). Quote Link to comment Share on other sites More sharing options...
Arend-MI Posted Monday at 05:33 AM Author Share Posted Monday at 05:33 AM Hi Steve, Ok, thanks. I would like to subscribe to these notices, but still I do not get any response from any customer support link you shared with me. Whats going on here? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.