kmonroe023

This morning, I allowed rsync access through the Windows firewall. It didn't change things much; downloads still get stuck until rsync is killed. Other observations: If the PMAC is reset, the first project download will be successful. The plcs and program are downloaded. Rsync still needs to be killed via Taskmanager, however. Subsequent download attempts don't update the plc or program files. The PMAC reset can be either a standard reset or a reset and init. Rsync and compilers are still installed to c:\Delta Tau\ and not a secure program folder (\Program Files etc.). Should the compiler installs be moved as well?

Hi Steve, I uninstalled and reinstalled the IDE to \Program Files\Delta Tau. Downloading is still broken but acting differently after re-installing to the above secure folder. If I issue reset & re-initialize and download: the download won't complete normally but if I kill the rsync process in the task manager PLCs and motion programs get downloaded to the PMAC. Any subsequent downloads don't work, even after I kill the rsync process in Task Manager. I've confirmed this by making small changes to a plc and program files and listing them from the terminal window. When I look at the program list I can see the latest changes didn't get downloaded. I also had the error shown in the attached image pop up once. I attached the activity log it was pointing to. Lastly, I've had the following text appear in the output window after I kill rsync. ActivityLog.xml

Hi Mike, Dro and Alex remoted in last week and we tried the above. Killing rsync unsticks the download, but the download does not appear to finish. Plc 1 was not changed, for example. Also, had IT turn off Anti-virus and tried to build and download, with the same results. So it does not appear Anti-virus is negatively affecting the download process. Dro and Alex also gave me a debug IDE that logs extra rsync data. After several download attempts, I returned the logs to Dro. I installed IDE V4.5.2.9 and had the same download problem. V3 IDE gets stuck as well. Must be something with our Win11 install. I ran a couple of Wireshark logs as well; they showed a bunch of secure packets flying back and forth right up until I disconnected via the IDE. I'm not an expert at looking at those things, but it appears that ethernet comms continue even if the download fails. -Kevin

Hi Mike, The build and download failed on the empty project, but I did not see any errors in the logs. Steve, our IT department manages antivirus software, so I'll have to contact them to see if they can disable it temporarily.

Hi Mike, Looked at both of your suggestions. Tried resetting the firewall settings and opened firewall and added PowerPmacIDE to allow comm's through firewall. Also check enviroment variables; DTBUILDPATH exists, as far as I can tell I have permission to these paths. I can navigate to and open the sub-directory etc. Still no luck with B&D, even with latest 2.7.1.0 firmware. Haven't tried earlier IDE versions yet. -Kevin

Hi Mike, I'll take your advice and try installing multiple versions of the IDE to see if I have better luck with an earlier version. The 4.6 V IDE I'm running seems to have issues with Win11. I haven't been able to B&D once. Getting connected seems to work ok, it does like to drop the connection after a minute or so, but once I re-establish connection it stays; watch windows, position, and terminal all work fine after recovering from that initial drop. I have an ARM UMAC processor that's running 2.7.0.0 and I have the same B&D problems, so I agree that a FW upgrade probably won't fix this. Thanks, Kevin

Hello MoMo I finally got access to the Omron Support FW/Software download page. I noticed that the latest FW posted there is V 2.6.1.0. Would it be possible to get 2.7.0.0 posted to Omron's support web page? I talked with our local rep hoping they could get it to me, but they pointed me to Omron's website. Thanks, Kevin

I'm in the process of trying to install the latest IDE on a Windows 11 laptop. IDE installed ok but I'm having trouble with downloading and losing connections. Also, if I try to load the project after connecting to PMAC, the IDE hangs. Project loads ok if PMAC is not connected; connecting after project load seems to go ok. I installed it with Admin privileges and I also start the IDE with Admin privileges. Pertinent info: IDE Ver: 4.6.3.9 CK3M PMAC: LS1021A, FW: 2.5.2.0 When I select build and download all programs, the Output window shows the text: Please wait while downloading to Power Pmac sending incremental file list ./ Then gets stuck there, and the download box with the progress bar also pops up and stays indefinitely. Log file is attached, I noticed that there are a couple of error entries: Error: loading File: "/opt/ppmac/libppmac/IoDrvppmacGlobalIO.devdesc.xml" Error: loading File: "/opt/ppmac/libppmac/IoDrvppmacEcatIO.devdesc.xml" The same project on my older laptop (Win 10) builds and downloads fine. Running IDE V 4.5.2.9 on older laptop. Is the install on the new Win11 laptop missing some files? Thanks, Kevin Monroe pp_proj.log

I figured it was something like that. I'll email support. Thanks, kmonroe

Hello, I recently attempted to upgrade the FW on a 465 PMAC processor and discovered that the ethernet ports will no longer start at boot after the update. I can connect via the serial port and start the ethernet ports using ifup, so I think the network config in interfaces is ok. Once I start the eth ports I can connect using the IDE. Once connected, the FW update appeared successful and I was able to download and run my project. If I reboot or power down the processor, I have to connect serially to get the eth port running again. Running IDE V 4.5.2.9 Interfaces file attached. I've tried to flash it back to 2.5.0.4 and 2.4.0.180 to see if the network issue would fix itself; it didn't. Eth ports started at boot with both versions of FW before the 2.5.20 update. Any idea how to fix this? I assume some startup script isn't working correctly, but I'm not familiar with Linux so I don't know how to proceed. Thanks, kmonroe interfaces

We typically use the system setup utility within the IDE to initially setup motor data structure elements. We use 320VDC servo motors and 230VAC Geo Direct PWM amplifiers, with Gate3 UMAC axis cards. We recently noticed a discrepancy between the value calculated by the setup utility verses the formula listed in the documentation for the PWM Geo drives. We use dual-axis GPL102 drives at 230VAC power input, which according to the drive documents yields a nominal DC bus of 325V. Our motor specs list a rated motor voltage of 320VDC. When we use that data per the equations listed in the Geo Drive PWM manual, we get motor.PwmSf = 14518. However, the setup utility is setting PwmSf to 18611 given the same data. Why the difference? Is there a risk of motor or amplifier damage if PwmSf is set higher than recommended by the drive docs? We use the amplifier db that comes with the IDE for setup. We've also verified that the motor voltage is 320VDC in the motor db's we've created for the setup utility. Thanks, kmonroe

We have some established programs running background C-PLCs that reference global P variables in the C code. We reference them using the notation "pshm->P[2]". These C-plc's have been running fine on other Power Pmacs for a couple of years. We recently upgraded to FW 2.4.0.180 on one of our 465 UMAC processors. The C code appears to build and download, but none of the expressions that contain global P variables seem to evaluate. No code changes in the project, the only change is new FW in the PMAC. We've verified that the PLCs are running by adding debug code that modifies a few variables in user shared memory, we then use the watch window and make sure the user shared memory locations update as expected when the C-plcs are running. Any ideas as to why just the global P-variable expressions will not evaluate? We've tried cleaning the project before build and download, reboot then build, etc. We're using IDE 3.1.2.2. Thanks, kmonroe

I agree a better method of managing IDE and FW versions is needed. We have 30 to 40 PMAC systems in our production facilities right now, all running various versions of FW and IDE. While upgrading FW on some of our production equipment we've broken projects than ran fine for months or years on older FW, so our support folks are hesitant to upgrade FW on PMACs that are running fine. On the other hand, trying to support all those different FW versions can be a major pain.

Hi Brad, I'm Jhendges co-worker. I've been using the "Run As Administrator" option when I run the setup program and I had the same problems with the setup program failing to start. While trying to install the IDE I noticed that there were multiple instances of "msiexec.exe" running in Task Manager. Every time I'd try to run the IDE setup, another instance of msiexec.exe would appear and sit at 0% CPU. Eventually, I started killing instances of msiexec.exe and the IDE install suddenly started again. It took a couple of tries but killing the MS install processes this way finally resulted in a good install. The IDE is now up and running fine. It just seems to me that the uninstall process for the V3 IDE (3.0.1.0 specifically) left some stuff on my system that caused grief for subsequent IDE setup programs. I just got lucky in that killing stuff in Task Manager got the install running again. I'm running Win7 64-bit Professional.

The release notes for the latest version of FW (2.3.1.0) indicate that an Ethernet/IP stack was added. Any documentation on how to use it? Thanks, kmonroe