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Omron Forums Support

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  1. This is usually caused by the customer changing settings in the INI file under [Camera]. They put Flip=1. This tried to reverse the pixel readout, but flip only ever worked for a specific camera: Dalsa P2-4x-04K40. When this setting was changed in the INI file it reversed the tap readout. This caused vertical blank lines in the image. The symptoms looked exactly like another issue that was related to a known Basler Power Supply issue. Once Flip=0 was reset, the image was fine, however the image was now mirrored. This explains why Flip= was changed to try to deal with the mirrored image. The actual fix is to rotate the camera 180. In this particular case, the entire 7000 system was relocated by the customer from one press to another, and the web run in the opposite direction from the original installation. Operating System Any
  2. Using a DELL laptop with Nvidia Quadro 880M, locate and capture/decode buttons cause the video driver to crash, occasionally causing a blue screen. Updating drivers to 260.99 resolved the problem.
  3. This Link is to a YouTube video showing the addition of the QX-800 series to an EIP Network. http://www.youtube.com/watch?v=7TJIcevRIjo
  4. To view the licenses enabled the system, make sure the dongle is connected to the PC and start the 7XXX software. Before logging into the software press CTRL-A and a window will be displayed showing the current licenses. The attached files shows how this looks with 7000 software.
  5. When this warning is shown at the bottom of the MICROSCAN LVS© Grading tab, yet the code is receiving an A grade, it is notifying the User that there is an unprintable character in the embedded data string. While not a failure, we do notify that the unprintable character is present. Review Unprintable Characters on Structure Tab In this example, when directed to the Structure tab, the data structure analysis is viewable. In this string of data, there is a <Space>. A space cannot be printed, but is present in the data. Software Version LVS-95XX Firmware Version LVS-95XX Operating System Any
  6. Download and install the current QX Hawk firmware to add the improved Ethernet IP interface. http://files.microscan.com/elqNow/elqRedir.htm?ref=http://files.microscan.com/_att/d46296e3-3002-4189-9839-e7516e4e6fbb/QX_Hawk_FW_APP-15_DSP-11.zip
  7. Before executing the attached WSF File (Windows Script File), you must: - Certify that Telnet Client is enabled on Windows. For more information, please check the article "Enabling Telnet Client on Windows." - Copy the upgrade licenses for the unit to: C:\Microscan\Vscape\Licensing. (You may only have the license for one unit at a time.) - Certify that you have a fresh AutoVISION 4 installation, i.e., just one VSF file available on C:\Microscan\Vscape\Firmware. - Certify that you have correct boot version on the unit. Operating System Any
  8. How to update the QX-hawk firmware when the unit does not respond to the normal auto connect. 1. Start the QX-Hawk in Safe mode. To do this , power the unit while keeping the Default pin (3) connected to the ground pin (7). In the standard QX cables, these are the green and blue wires. Keep the connection until the red cross comes on or for about 15 seconds. 2. Start ESP and force connect with communication settings 115,N,8,1. 3. Go to the ESP terminal. 4. Type and see if there is an answer. The unit should respond with the firmware versions and the text SAFE MODE. 5. Try to update the APP code which has been working before. The update can take more than 10 minutes. After the update, re-power the QX-Hawk. * If the update has succeeded, try to connect via Ethernet and update to the new Kernel, App code and the DSP code. In this order. * If the update has not succeeded, Force connect via RS-232 and update to the new Kernel, App code and the DSP code.
  9. Q: Can the original floor stand be used? A: Yes with adapter 98-209441 Q: Do the wires run through the center hole? A: Yes Q: What processor is used in the I-Pak SE system? A: Intel Core 2 Duo Q: Is the UPS mounted externally? A: Yes
  10. USB ports go completely dead in sleep mode which disconnects camera. There is a way to keep the USB ports active during sleep mode. Go into Device Manager, navigate down to Universal Serial Bus controllers.On each USB Root Hub item, right-click and choose Properties. Click on the Power Management tab and un-check the box for Allow the computer to turn off this device to save power. Operating System Windows 7
  11. In some cases, the USB license dongle will lose the Visionscape licensed features (Standard GigE, Intellifind, TPC, DIVS). The reason for this is that each time Visionscape reads the license key, information is written back to the dongle. Non-volatile EEPROM memory eventually fails after some finite number of writes, effectively corrupting the key. This has been fixed in a run-time update to the USB key that allows the key to save license information on the computer instead of the dongle. This runtime has been include in newer versions of the software. Dongles that have lost their licenses will need to be replaced. Contact Microscan for replacement options. To prevent dongle failure, update the software to the latest versions. This software can be found on the Microscan website. Contact Microscan for updates to specific solutions. Software Version AutoVision 3.0. Operating System Windows 7
  12. The use of the "Import image from file" function via the Archive tab of LVS-95XX software is not possible with DPM standards such as ISO/IEC TR29158. The process of grading a DPM symbol requires using a live image. Only with this live image can TR29158 rules can be applied. Software Version All Operating System Windows 10;Windows 7;Windows XP
  13. Most mid and high range label design software allows for re-scaling of print templates for different dpi of printers. In that case a customer who has designed print templates for a 203 dpi printer and would like to purchase a LVS-7510 with 300 dpi printer can easily adjust their print templates for use with the LVS-7510 system. For customers using label design software that does not provide this easy re-scaling, it would be required to create new print templates. A 203 dpi version of the ZT600 series will be supported by LVS-7510 in 2018. However, it is recommended that only barcodes with x-dimensions of 15 mil or larger be used with that resolution printer to help minimize the likelihood of a defect in the print head leading to a barcode fault.
  14. Due to camera drivers used on older (2013 and earlier) models of LVS-9510 and LVS-9570, version 4.3 software released in December 2017 is not supported for these older units. LVS-9570 with a serial # that is lower than 14140 (December 2013 and older) cannot be upgraded. LVS-9510 with serial #s 12906 and lower (prior to June 15, 2012) also are not compatible with version 4.3 and later software. Software Version 4.3 and newer Operating System Windows 10;Windows 7;Windows XP
  15. This instruction explains how to remove the filter. WARNING: Removing the IR filter will expose the sensor to environmental conditions. 1. Remove Lens. 2. Remove the two screws, metal plate, and the clear IR filter located inside the lens housing. 3. Re-install the plate and two screws without the IR filter.
  16. Every symbol decoded will run through the database. - If the symbol is in the database, it is a Match. - If the symbol is not in the database, it is a Mismatch. At the end of the read cycle, there is only ONE result, which will be (in the order of priority): - If ANY symbols are not decoded (the number of symbols required is set in the Multisymbol option, under Read Cycle), the read cycle result is Noread. - If ANY symbols do not match the database, the result is Mismatch. - If ALL symbols are decoded, and they are in the database, the result is Match. Each of the three outputs can be programmed for one of these events, and in some cases, a combination of these events. Also note that in most readers, when Matchcode is enabled, there is no more ‘good read’. Settings that say ‘Good Read’ now mean ‘Match’.
  17. This setup is very Generic and assumes you are in early setup stages with control of placement of a trigger and if possible line speed. The note shows examples and uses of some parameters to help in most moving based issues. This best case scenario has the barcode directly under the Imager, in Field Of View, when the trigger goes active. kA23800000008KOCAY_en_US_1.pdf
  18. The recommend torque for the front panel accessory screws is 2 in-lbs; and 8 in-lbs for the mounting plate screws.
  19. Beyond Trust software will prevent the proper installation of AutoVISION (Visionscape) on a PC. To install the software the following steps must be followed. 1. Logon as an admin account 2. Disable the Beyond Trust services. 3. Reboot 4. Install AutoVISION and reboot. 5. Login as a the same admin and let the installer finish 6. Re-enable the Beyond Trust services 7. Reboot
  20. Since both Win 7 and Win 10 were released after the UID Checker, we have not retested the software using those OS versions. However, we have many customers using Win 7 and Win 10 successfully and I have not heard of anyone trying to install the software on Win 8 yet. Operating System Windows 7
  21. The NL-200 series is not UL listed.
  22. The NL200 series lighting controllers are not UL listed.
  23. Over the years, operational requirements of GS1 System users have influenced the dimensional specifications of GS1 System symbols, and these dimensional specifications have in turn influenced the development of scanning system optics and printing processes. The dimensional requirements for each application area defined in Section 2 of General Specifications are set out in the GS1 System Symbol Specification Tables (SSTs). In the previous version of software, there was greater symmetry in the chosen aperture. With version 15, there have been changes to the required aperture for EAN/UPC-A (Table 2 now requires a 10 mil aperture where previously it was 6 mil), GS1 Data Matrix (previously the aperture was 80% of the cell size whereas now there are fixed apertures depending on the table), as well as others. Each SST provides the following barcode specification detail: The barcode(s) specified by the GS1 System for each application area.The minimum, target, and maximum X-dimension (narrow element width) for the symbol, based on the scanning environment.The minimum and target barcode height, based on the scanning environment.The Quiet Zone width and, for primary and secondary symbols, the minimum and maximum separation between the two symbols (these measurements are expressed as multiples of the X-dimension in the form nX). The minimum ISO quality specification expressed as g.g/aa/www, where g.g is the minimum overall symbol grade to one decimal place (on a 4.0 scale), aa is the effective measuring aperture in thousandths of an inch, and www is the wavelength of the light source in nanometers. The benefit of having to choose the SST means the verifier can now check X-dimension and symbol height to the specified application where before choosing a SST was required we could not. Table Selections are determined by Customer selection based upon the product that is being labeled. If the labeler selects a table, the symbology being used should follow the specifications in the table selected. EX: If Table 6 is selected for Regulated Healthcare Non-Retail not used in General Distribution, and the labeler has selected to use a 2D GS1 Data Matrix symbol, the symbol should follow the specifications in the table for minimum and maximum X-dimension requirements, symbol height requirements, quiet zone requirements and minimum quality specifications. Operating System Any
  24. The attached universal mounting spec sheet is for the following products: MS-880/MS-890 (for MS-890, reference MS-880) MS-3 Laser/CCD MS-2 (reference MS-3) MS-820 MS-860 MS-9 QX-830 (reference MS-820) QX-870 (reference MS-860) MS-850 (reference MS-860) MS-4/Quadrus MINI series kA23800000008EmCAI_en_US_1.pdf
  25. Attached to this article is a step by step guide for settings up MicroHAWK ID readers as well as Microhawk MV cameras to send FTP images directly to a server. The document describes the setup on the server side using Filezilla, as well as setup on the reader / smart camera. kA23800000007nnCAA_en_US_1.docx
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